Privacy Policy
Effective Date: 02 January 2025
Introduction Welcome to EECO Energy (“we,” “our,” or “us”). Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eeco.energy or contact us at hello@eeco.energy. Please read this policy carefully to understand our views and practices regarding your personal data.
Contact Information If you have any questions about this Privacy Policy, please contact us:
- Email: hello@eeco.energy
- Address: 30b Green Rd, Conlig, Bangor, Newtownards BT23 7PZ
1. Information We Collect We may collect and process the following information:
1.1 Personal Data You Provide:
- Name
- Email address
- Phone number
- Address
- Any other details you voluntarily submit through forms or correspondence
1.2 Technical Data:
- IP address
- Browser type and version
- Time zone setting
- Location data
- Operating system and platform
1.3 Usage Data:
- Information on how you use our website and services
1.4 Cookies and Tracking Technologies:
- See our Cookie Policy for more information.
2. How We Use Your Information We may use your information for the following purposes:
2.1 To Provide and Improve Services:
- Fulfil your requests and orders
- Personalise your experience
2.2 To Communicate With You:
- Respond to enquiries or feedback
- Send important notices, such as changes to policies or terms
2.3 For Marketing and Advertising:
- Inform you of services, promotions, or updates (only with your consent)
2.4 For Legal Compliance:
- Prevent fraud, enforce agreements, and comply with legal obligations
3. How We Share Your Information We do not sell your personal data. We may share your data with:
- Service Providers: Third parties that help us deliver services (e.g., IT support, payment processors)
- Legal Authorities: If required by law or to protect our legal rights
- Business Transfers: In the event of a merger or sale
4. Data Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system is completely secure. You share your information with us at your own risk.
5. Retention of Data We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Your Rights Under applicable data protection laws, you have the following rights:
6.1 Access: Request access to your personal data. 6.2 Correction: Request correction of inaccurate or incomplete data. 6.3 Erasure: Request deletion of your personal data, subject to legal obligations. 6.4 Restriction: Request restriction of processing your data. 6.5 Data Portability: Receive your data in a structured format. 6.6 Objection: Object to data processing in certain circumstances. 6.7 Withdraw Consent: Withdraw consent where it applies.
To exercise any of these rights, contact us at hello@eeco.energy.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
8. Cookies Our website uses cookies to improve user experience. For details, please see our [Cookie Policy].
9. Updates to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
10. Complaints If you believe we have breached your data protection rights, you may file a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority.
11. Children’s Privacy Our website and services are not directed at children under the age of 13. We do not knowingly collect data from children.
Thank you for trusting EECO Energy with your personal data. Your privacy matters to us.